Student Policies
RipeGlobal Student Policies
These Student Policies govern your enrollment and participation in RipeGlobal courses, including Masterclasses, Lectures, Bootcamps, Events, Courses, Modules, Virtual Dental Residencies, 1-Year Associateships, and 2-Year Fellowships. By enrolling, you agree to these policies, our Terms and Conditions, and Privacy Policy.
1. Enrollment and Acceptance
Enrollment in a course and payment of the associated fees constitute your acceptance of these Student Policies and our Terms and Conditions. Course details, dates, and timings are published on our website and may be altered by us with reasonable notice for operational requirements. Such alterations do not affect the applicability of our Terms and Conditions or Student Policies.
2. Equipment
All required equipment is provided to students as part of their Fellowship or course fees on a rental basis. Students are expected to take good care of the equipment and return it upon course completion as directed by RipeGlobal.
Upon completion of the course, you are granted a grace period of thirty (30) days to arrange for the return of the rental equipment. You must return the equipment to us within 14 days, with packaging and freight cost paid by you. Items not received at our warehouse in the required time will be charged to you at the total value.
Should you wish to continue to use the manikin to complete any outstanding work, you can take advantage of our rental extension fee at a cost of $100 per month.
3. Empowering Student Learning
At RipeGlobal, we are committed to empowering learners. Central to our mission is supporting your learning journey. You will receive a Certificate of Graduation upon fully completing the course and meeting the standard required for all modules, hands-on exercises, and assessments within the time frames provided by us. The course outline on our platform details the due dates of coursework and examinations required for each course or module. We award CPD/CE points for each completed course or module.
4. Respecting Others
You are not permitted to disparage or comment negatively about other students, RipeGlobal, educators, lecturers, related entities, people related to RipeGlobal, or contractors in any capacity or on any forum, including social media. Compliance with this policy is mandatory to avoid immediate removal from the course and all our interactive platforms. No monetary compensation will be applicable if this compliance breach occurs, and any pre-paid fees will be forfeited.
5. Student Support Policy
If you require assistance or educational support in any way, you should contact the RipeGlobal team specific to the course. The team will assist or direct you to an educator or suitable person who can help. We will determine an action plan according to these Terms and Conditions and our Student Policies.
6. Image, Video, and Audio Media Release
You acknowledge that we will record you and your work during the course, including audio, video, and images. You agree that we may use any recorded information for any reasonable purpose, in any medium, including print, social media, and online. We record all hands-on and live content for compliance and educational purposes. If you wish to remain anonymous, you must send a request to us in writing, and we will endeavor to keep your image non-identifiable.
7. Payment Terms
All course fees are due as specified at the time of enrollment. In the event of a missed payment, students are required to rectify the payment within 7 days of the due date. Failure to do so may result in suspension of access to course materials and activities until the outstanding payment is received.
8. Deferral Policy
Students may request a deferral to the next available course intake once during their Fellowship. By deferring, students acknowledge and accept that the course content and delivery methods may evolve over time. RipeGlobal does not guarantee that the deferred course will be identical in content or format to the originally enrolled course and accepts no responsibility for any such changes.
Note: If students are on a payment plan, payments will still continue as normal during the deferral period.
9. Withdrawal Policy
We understand that circumstances can change after you enroll, and we aim to offer as much flexibility as possible.
However, because spaces in our courses are limited and we incur costs for each enrolled student regardless of attendance, Withdrawal of Enrollment is only available in limited situations.
If you enroll and pay before the Withdrawal of Enrollment Notice Date, you may withdraw by notifying us in writing before that date.
The Withdrawal of Enrollment Notice Date is the earliest of:
- when rental equipment or hardware is shipped to you,
- when you gain access to the RipeGlobal Education Platform and initial Course Content, or
- 60 days before the course start date.
If we accept your Withdrawal of Enrollment request, we will credit your RipeGlobal account with the fees you have paid, minus:
- any amounts owing for equipment purchase or rental,
- any outstanding payments, and
- the non-refundable Enrollment fee.
You can use this credit towards any RipeGlobal membership, course, or content within 18 months of your initial enrollment.
After the Withdrawal of Enrollment Notice Date, withdrawals are no longer possible.
Note that courses are non refundable. The only time we will entertain a request is in exceptional circumstances.
RipeGlobal acknowledges the importance of fairness and compassion in handling refund requests. We understand that unforeseen circumstances may arise, and we are committed to addressing them with empathy and understanding.
Refunds will be considered solely in exceptional circumstances beyond an individual's control. These circumstances include (and are limited to) severe or chronic illness affecting oneself or a dependent family member, as well as instances of bankruptcy. Note that, if approved, refunds are only issued for the parts of the course that have not been granted access to yet. In this scenario, you must return the Rental Equipment to us within 14 days, with packaging and freight cost paid by you.
10. Course Completion and Certification
To receive a Certificate of Graduation, students must complete all course elements, including modules, hands-on exercises, and assessments, within the time frames provided. Students who do not complete all elements will receive an Attendance Confirmation Certificate for each completed component. CPD/CE points are awarded for each completed course or module.
11. Policy Updates
RipeGlobal reserves the right to update these Student Policies. Any changes will be published on our website and become effective immediately upon publication. Students are responsible for reviewing the policies periodically to stay informed of any updates.
12. Code of Conduct
Students are expected to maintain professional behavior throughout their course participation. Any form of harassment, discrimination, or misconduct may result in immediate removal from the course without a refund.
13. Intellectual Property
All course materials, including but not limited to videos, documents, and presentations, are the intellectual property of RipeGlobal. Unauthorized distribution or reproduction of these materials is strictly prohibited.
14. Technical Requirements
Students are responsible for ensuring they meet the technical requirements for course participation, including reliable internet access and compatible devices such as a DSLR camera.
15. Contact Information
For any questions or concerns regarding these Student Policies, please contact RipeGlobal at:
Email: support@ripeglobal.com
